Frequently Asked Questions (FAQ)
1. How long does a transaction usually take?
The vast majority of transactions are completed within 5-10 minutes. We will pay you immediately once your card is verified.
2. What types of gift cards do you accept?
We accept most major gift cards on the market, such as Amazon, Steam, Google Play, Apple iTunes, Visa gift cards, etc. Please check the trading page for a specific list of supported cards.
3. Is it safe to trade on CardNeo?
Absolutely. We use bank-level encryption to protect your personal information and transaction data. Your privacy and security are our top priorities.
4. What if there is an issue with my card?
If your card cannot be verified, has a balance discrepancy, or other issues, please contact our 24/7 online customer service immediately via email or WhatsApp, and we will handle it for you as soon as possible.